Secure Packaging

At Print Art, we take great care to ensure your fine art prints are shipped securely. Each print is carefully packaged to prevent any damage during transit. We use high-quality materials and protective packaging to safeguard your artwork until it reaches your doorstep.

Domestic Shipping


We use reputable shipping carriers to ensure the safe and timely delivery of your orders. The choice of carrier may vary based on the destination and size of the package.

International Shipping


We ship worldwide. International shipping times and costs vary based on the destination and chosen shipping method. Please note that customers are responsible for any customs fees or import duties that may apply.

Processing Time

Orders are typically processed and ready for shipment within 1-2 business days after order confirmation.

Shipping Time


The delivery time depends on the selected shipping method and destination. Estimated delivery times will be provided at checkout.

Damaged Prints

If your print arrives damaged due to transit, please contact us within 7 days of receiving the item. Provide a photo of the damaged print and packaging, and we will arrange a replacement at no additional cost.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment online.

Customs and Duties

For international orders, please be aware that customs fees, duties, and taxes may apply. These charges are the responsibility of the recipient and are not included in the shipping costs.

Delivery Delays

International shipments may be subject to delays due to customs processing. While we do our best to ensure timely delivery, we cannot control delays caused by customs.

Contact Information

For any shipping-related inquiries, please contact our customer service team at admin@printart.co.nz or 09 415 6659 during business hours. We strive to respond to all inquiries within 24 hours and are committed to ensuring your satisfaction with our products.

Thank you for choosing Print Art. We look forward to delivering your beautiful fine art prints safely and securely.